Delivery, Returns & Refund Policy
Delivery Options
We aim to provide flexible and reliable delivery services to meet your needs:
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Standard Delivery: 3 to 5 business days within France.
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Express Delivery: Faster delivery options available at checkout.
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International Delivery: 7 to 10 business days depending on your location.
Once your order has been shipped, you will receive a tracking number by email so you can follow your package in real time.
Returns Policy
Your satisfaction is our priority. If you are not fully satisfied with your purchase, you may return it under the following conditions:
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You have 30 days from the date of receipt to return the product.
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The product must be unopened and in its original packaging.
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Returns must be authorized by our customer service team.
To request a return, please contact our Customer Service and follow the detailed instructions that will be provided to you.
Refunds
Once your return is received and inspected:
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If approved, a refund will be processed to your original method of payment.
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Refunds may take up to 5–10 business days to appear on your account, depending on your bank or payment provider.
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Shipping costs are non-refundable (unless the return is due to an error on our part or a defective product).
Need Help?
For any questions regarding delivery, returns, or refunds, please contact our Customer Support Team. We’re here to help you.